technical support and systems administration
Infrastructure systems
We know what it means to have 100% uptime; to have your email, VPN, ADSL, Internet working 24/7; whether it be at your desk in your office, on your Blackberry / PDA while on the road or at your home when working late on tomorrow’s proposal. At these times, nothing is more critical than having a top-notch IT Support services to hand to both ensure that these services are ‘a given’ or to solve problems quickly as and when they do rear their unwelcome faces! A month doesn’t go by that we aren’t sourcing MCSE, Exchange / Active Directory, Networking, Firewall, Systems Security, SQL-Server, Oracle as well as DBA specialists for our clients.
Customer Technical Support
Finding, Securing and developing a strong client based for your products and services is often the result of blood, sweat, tears and the occasional bit of luck! Retaining happy customers is the lifeblood of any business. We here at Go Partnership understand the value that Technical Support, Customer Support and Software Product Support professionals bring to your business. Whether it be hiring an all-in-one 1st through 3rd line Support Consultant or finding that World Class Team Leader / Manager.
We have proven experience sourcing whole teams of Technical Support professionals across a range of industries. Including: CRM, ECM / EDRMS, SAAS, CMS, ERP, BPM, BI, Information Security, Public Sector, Education, Retail, eCommerce, Video Conferencing, GIS, RFID, Finance ( Pensions, Accountancy and Trading Systems Software ), CAFM (computer aided facilities management ), EAM (enterprise asset management ) and DRM ( digital rights management ) Software and Consultancy Services markets.
We’ve been there and done that. In our world that is all about people, networking and professional experience; leave it us to doing that search for the right personality, the right industry expertise and ultimately that right fit!